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Research and selection of local partners.
Introduction and networking with institutional and private local counterparts.
Market implementation services
Local Clients/suppliers research
Assistance for conventions, trade fairs as well as translation services.
Market Research
Trading – Brokerage

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Following the increasing demand for Call Centre Outsourcing services in Tunisia, we have integrated along with Expert call Centre one of the most advanced call centres in Tunis. Located in the heart of the capital 5 minutes from Tunis-Carthage airport, we operate in a 900 m² office space extendible to1800 m². We use a full IP technology, enabling us to initiate and receive calls to and from all points world-wide. Our organization and available facilities could support up to 400 work stations. The advantages to outsource your call centre services to us are the following

Significantly reduced costs.
A work environment up to European standards (special call centre furniture, sound proof ceiling and acoustic wall protection).
Remote monitoring and listening capabilities from a client’s PC abroad.
Real time reporting.
Hiring and training of personnel.
Teams of experts in telemarketing.
An experienced and multidisciplinary management.
Flexible working hours, up to 24 hours a day, 7 days a week.
Flexible deployment of work stations/capacity to add stations quickly.
Modern and secure infrastructure (Regulated power, firewall…)
Excellent voice quality.
A multipurpose meeting room and 2 "break" rooms equipped with sofas, TV, fresh water fountain, and coffee machine.

We Guarantee:

Rapid deployment
Server security and redundancy
Data confidentiality
Remote active and passive listening
Call recording
Efficient CRM, chat, co-browsing, SVI
etc…

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Startup of Joint Venture
Contracts supervision and drafting
Contracts registration
Other legal consulting services

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Funding research for Joint Venture
Local credit lines
Financial supporting partners.

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