Emploi Tunisie » Offres d'emploi à Tunis » Region After sales SV

Region After sales SV

  • Carlcare service TN limited - Transsion holding
  • Tunis, Tunisie
  • Il'y a 1 an
Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDD
Experience :
3 à 5 ans
Niveau d'étude :
Licence, Bac + 3

Description de l'emploi

**********Please apply with English CV************

Transsion holdings' branch in Tunisia is looking for 01 Region After sales SV in Tunis to work in the smartphone industry (after-sales services).

Main Responsibilities:

  • Directing all operational aspects including, customer service, Devices maintenance, administration, and staff management in accordance with the company's objectives.
  • Providing training, coaching, development, and motivation for service center personnel.
  • Dealing with customer and employee satisfaction issues promptly.
  • Share knowledge with other branches and HQ on effective practices, business opportunities and needs.
  • Oversee operational practices making sure that each branch runs smoothly and meets company goals.
  • Ensure that each branch delivers value and excellence to the customers.
  • Acting as a liaison between the headquarters and the region's branches.
  • Overseeing operational practices.
  • Coordinating with, reporting, and making recommendations to senior management.
  • Analyze business requirements and customer needs.

Exigences de l'emploi

Basic Requirements:

University degree in business management / Sales / Marketing /telecommunications

3-4 years of relevant experience in after-sales field or in mobile and smartphone fields

Excellent verbal and written communication skills in English.

Advanced knowledge on MS Office Programs and other software (IT drive)

Strong communication and analytical skills with professional attitude

Young (maximum 35 years of age) and highly motivated to integrate a young and dynamic team.

About the company:

Carlcare service is the Tunisian branch of the group Transsion holdings (Known for TECNO, INFINIX and ITEL brands of smartphone), it operates all over Africa, Middle East, and Asia.

for more info, please visit the website: www.transsion.com

Date d'expiration

30/12/2022