Customer Care Agent US

The person we are looking for will provide everyday client support by responding to inquiries by phone and/or digital channels in English.

What you are going to do?

• You will provide everyday client support by responding to inquiries by phone and/or Email and/or chat  in English
• You will manage and resolve customer complaints
• You will maintain and improve performance by adhering to standards and guidelines

Who are you?

• You are fluent in English (at least C1 level in writing and speaking)
• You have good organizational and time management skills
• You are a team player and a problem solver
• You have a positive attitude and good communication skills
• You are familiar with customer-care department operations

What do we offer?

• An interesting and dynamic job in the clean beauty industry
• Work in a newly opened and modern office in Tunis
• Flexible working hours
• Company events
• Meal vouchers
• Health Insurance