About National Pen:
At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.
Overall Purpose of Job:
We are looking for a skilled Operation Contact Centre manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well organized and productive.
An excellent Operation Manager must be an organized, reliable and results-driven professional. The candidate must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements.
As an Operation Contact Centre manager, you must also have excellent customer service and communication skills.
The goal is to do everything possible to attain goals and achieve great results for our company.
Essential Skills and Attributes:
***Please send your CV in English*****