Emploi Tunisie » Offres d'emploi à Ben Arous » SUPPORT APPLICATIONS (ADMINISTRATEUR DU SYSTÈME SAP)
Position Purpose (Ref Benchmark Job) :
• Manage the support of applications development and business solutions
• Manage the SAP CEP support and liaise between business teams and external SAP functional and technical consultants to achieve changes and improvements in business processes (Comop’s)
• SAP basis knowledge and proven experience (certification is an asset)
Key capabilities:
• Respect for development or support budgets
Key individual accountabilities:
• Managing development trainees especially for local and minor developments
• Manage application development projects not related to SAP whether
internally or externally resourced including:
Ø Analysis, design, and development
Ø Manage the external resources (If any)
Ø Enforce proper documentation
Ø Testing and Sign off deliverables with the customer
Ø Manage external support
• Principal Coordinator with the various local quality representatives (AI, ComOps and Distribution)
Key shared accountabilities:
• Managing SAP global support activities (Comop’s).
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all system computerized.
• Support any modification, improvement or change in SAP processes in all modules
• Analysis, follow up the development and testing of any cross application components within our SAP environment and interfaces between SAP and other applications
• Develop user authorizations and access procedures
• Provide SAP basis related support to SAP users
• Support SAP CEP as level 1
• Ensure proper documentation is in place
• Supervision of development trainees especially for local and minor developments
Other responsibilities:
• Respect of Company’s Values, Financial code of Ethics, code of Ethics and Social Charter
• Respect the personal data protection charter
• Responsible for assessing the risk of their domain of responsibility
• Perform other duties as assigned
Parameters for success – Challenges / Key Metrics:
• Ensure systems availability
• Ensure proper documentation is in place
• Available, Easily establish channels of communication with users, professional and rigorous.
KPI/Evaluation criteria:
• Increase my technical knowledge in terms of applications and architectures
• Progress in management and decision making
• Extend my perimeter of actions in transverse and while collaborating with the multi sites in order to have a more enriched experience, which will allow me to carry out my projects
Requirements: Education and Experience:
University Degree
• At least 3 years analysis, design, and development experience
• SAP basis knowledge and proven experience (certification is an asset)
Requirements: Professional Knowledge and Skills:
• Strong analytical skills
• Good communication skills
• Good time management and organizational skills
• Good business writing skills
• Ability to work in a cooperative team environment and independently if needed
Key competencies:
• Act for change
• Strive for results
• Cooperate Transversally
• Commit to Customer
• Think strategically
• Make Decision