Emploi Tunisie » IT Support Engineer

IT Support Engineer

  • Extech Cloud
  • Les Berges du Lac, Tunis
  • Il'y a 4 semaines
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Description de l'emploi

Extech Cloud are a leading IT solutions and service specialist providing IT support predominantly medium sized businesses in the UK. 

In order to support the next phase of rapid growth we have a requirement for 2rd line IT Engineer who will provide the highest level of remote and on-site problem solving.

The ideal candidate would have a minimum of 2 years’ experience in a helpdesk support role looking for a new challenge and looking to develop their skills further.

Exigences de l'emploi

Technical Requirements :

Knowledge and experience in administering and troubleshooting the following products: 

• Office 365

• Azure Active Directory

• Azure including Virtual servers and Intune

• Azure Active Directory

• SharePoint

• Exchange 2010/2013/2016

• Exchange Hybrid with 365

• Windows 7, Windows 8, Windows 10

• Windows Server 2012R2/2016/2019

• Active Directory • Firewall Configuration • VPNs - IPSEC/PPTP/SSL • DHCP, DNS, Group Policies • Common desktop applications, Office 2010/13/16, Sage etc.

Knowledge/experience of some or all the following is also an advantage:

• Azure Autopilot

• Exchange Hybrid with 365 (AD Connect)

• Understanding of SaaS, Iaas and PasS

• Working knowledge of server hardware, more specifically HP Proliant Hardware

• Knowledge of TCP/IP and packet analysis

• Working knowledge of RAID performance and benefits

• Switch configuration including VLANs and routing


• MS SQL Server administration

• VMWare/Hyper-V 

Experience and personal attributes 

• Experience in an IT helpdesk environment

• Good customer awareness, ability to manage customer expectations

• Excellent problem-solving skills

• Effective communication skills and style, able to explain technical issues to non-technical users.

• Self-starter, self-motivated, team player

• Able to work under pressure and against SLA to a resolution

• Keen interest in technology and innovation

• A good understanding

Date d'expiration


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