Emploi Tunisie » Technical support Helpdesk

Technical Support Helpdesk

  • The Hive
  • Tunis, Tunisie
  • Il'y a 1 mois
Postes vacants:
4 postes ouverts
Type d'emploi désiré :
Temps plein
Experience :
1 à 3 ans
Niveau d'étude :
Ingénieur
Langue :
Anglais
Genre :
Indifférent

Description de l'emploi

In order to strengthen our Helpdesk team, we are looking for a technical support specialist.

The job requires a good level of English (writing and speaking).

The project we are working on is a 24/7 project, candidates must be flexible and available to adapt to turning shifts (morning-afternoon-night).

We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.

 

BENEFITS

  • A competitive salary.
  • An including atmosphere that will let you grow both on the professional and human side.
  • Ongoing training and learning opportunities.
  • Internal break/lunch areas available for the team.

Exigences de l'emploi

REQUIREMENTS & SKILLS

  • Knowledge of database management, API and Back-end operations
  • Basic knowledge of email activities
  • The ability to troubleshoot and manage simple software
  • A technical and logical thought process
  • A problem-solving attitude

PREFERRED QUALIFICATIONS

  • Mongodb/Robot 3T scripting
  • Postman/Open API (REST)
  • GraphQl
  • CRM (e.g. Servicenow) & ticketing system
  • Customer service experience
  • JavaScript, HTML5, CSS3, Angular, React, Bootstrap and Node.js
  • Swift, C, C++ and iOS environment

Date d'expiration

22/08/2020

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