Emploi Tunisie » Customer care Administrator - Spanish Speaker

Customer Care Administrator - Spanish Speaker

  • Msh International
  • Tunis, Tunisie
  • Il'y a 1 mois
Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI
Experience :
0 à 1 an
Niveau d'étude :
Licence, Bac + 3
Rémunération proposée :
Entre 1000 DT et 1500 DT
Langue :
Français, Anglais, Arabe, Espagnol
Genre :
Indifférent

Description de l'emploi

 

You will be responsible for:

1- Assessing the customers’ issues and recommending valid solutions.

2- Attending all customer care requests and dispatching to appropriate department.

3- Responding to emails and insured queries directly from the generic mail boxes.

4- Handling complaints and escalations and communicating with managers once needed

5- Following up on any customer issues requiring additional research

Exigences de l'emploi

We require:

1- Minimum 1 year experience in a similar environment is desired

2- Diploma or Bachelor’s degree in a related field is preferred

3- Proficiency in Spanish language with French and English

4- Microsoft office knowledge is a must 5- Excellent written verbal and communication skills

6- Ability to multi-task, prioritize and adapt to various situations

7- Strong organizational and customer service skills Comment postuler : To apply: Send your CV.

Date d'expiration

01/09/2020

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