Precertification and Customer Care Administrator

Responsibilities: 

• Handle pre-approval from healthcare providers and clients.
• Ensure the best customer service to providers, insured, coordinators, and brokers.
• Analyze, suggest and recommend improvements in the work area.
• Handle queries related to policy benefits, claim status, and network.
• Comply with the turn around time of the unit and ensure it is followed throughout the operations.

 Requirements: 

1- Doctor's degree is a must.

2- Previous experience in insurance industry mainly TPA is preferred but not an obligation.

3- Excellent communication skills in Arabic, French and English another speaking language will be an advantage. 

4- Ability and willingness to move to an administrative job (8 hours per day)

Don't hesitate to join our international team by sending your CV to: 

[email protected]