Precertification and Customer Care Administrator- Spanish (night shift)

Responsibilities: 

• Process pre-certification requests  and handle pre-approval from both healthcare providers and clients.
• Ensure the best customer service to providers, insured, coordinators, brokers.
• Analyze, suggest and recommend improvements in the work area.
• Handle queries related to policy benefits, claim status, network.

1- Degree in any related field 

2- Previous experience in customer service or insurance industry mainly TPA is preferred but not an obligation. 

3- Good communication skills in French, English and Spanish. 

4- Flexibility to work at night shift, during weekends and public holidays