Customer Complaint Engineer ref CCE21

Job description :

• Follow scorecard
• Initiate customer responses and action plans
• Analysis of complaints of mechatronic systems and automotive
• Document the analysis results in the SAP Q module
• Support customer regarding corrective and preventive actions
• Create the analysis reports and 8D reports as well as sending them to the customer
• Collaborate with the process managers of the production plants
• Coordinate all activities to prepare customer communication

Qualification:

• Engineer’s degree in electronics or Mechatronics
• 2,3 years of experience
• Language skills (fluent English, fluent

French)