Emploi Tunisie » Offres d'emploi à Technopole El Ghazala » CUSTOMER CARE AGENT – STANDARD ARABIC SPEAKING

Customer Care Agent - Standard Arabic Speaking

  • Assist Digital
  • Ariana, Tunisie
  • Il'y a 1 mois
Postes vacants:
60 postes ouverts
Type d'emploi désiré :
CDI, CDD, Temps plein, Temps partiel
Experience :
1 à 3 ans
Langue :
Anglais, Arabe

Description de l'emploi

For our office in Tunis we are looking for


The person we are looking for will provide everyday client support by responding to inquiries by phone and/or digital channels in Standard Arabic and English languages.

What you are going to do?

  • You will provide everyday client support by responding to inquiries by phone and/or digital channels in Arabic and English languages
  • You will manage and resolve customer complaints
  • You will document all information according to standard operating procedures
  • You will maintain and improve performance by adhering to standards and guidelines
  • You will update job knowledge by studying new service descriptions; participate in educational opportunities

What do we offer?

  • An interesting and dynamic job in the tourism industry
  • Work in a newly opened and modern office in Tunis
  • A stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
  • Ability to develop communication skills in foreign languages
  • A path of growth aimed at enhancing your professionality
  • Internal training to develop professional and language skills
  • Flexible working hours
  • 3 weeks paid training
  • Opportunity to earn target related bonuses
  • Gym and Restaurant in our office
  • Company events

Exigences de l'emploi

Who are you?

  • You are fluent in Standard Arabic (written and spoken) and you have at least a B2 level of English
  • You have good organizational and time management skills
  • You are a team player and a problem solver
  • You have a positive attitude and good communication skills
  • You are familiar with customer-care department operations

Assist Digital in 2021has been certified as Great Place to Work in Italy.



Date d'expiration


A propos de Assist Digital
Nous concevons des solutions CRM digitales qui associent interactions humaines et Intelligence Artificielle pour accompagner nos clients dans leurs transformations digitales. Nous proposons des services de bout-en-bout de CRM & Marketing consulting,...
Categories: Centres d'appels Hôtellerie et Tourisme Informatique Télécommunications

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