Technical Support Specialist

In order to strengthen our team, we are looking for technical support specialists to join the hive support team.

The job requires a good level of English (writing and speaking).

The project we are working on is a 24/7 project, candidates must be flexible and available to adapt to turning shifts (morning-afternoon-night).

We are seeking candidates with excellent interpersonal skills, willing to learn, improve themselves, and work both as a part of the team and as an individual.

BENEFITS

• A competitive salary.
• An amazing atmosphere that will let you grow both on the professional and human side.
• Ongoing training and learning opportunities.
• Internal break/lunch areas are available for the team.
• Homeworking possibility 

REQUIREMENTS & SKILLS

• Knowledge of database management, API, and Back-end operations
• Basic knowledge of email activities
• The ability to troubleshoot and manage simple software
• A technical and logical thought process
• A problem-solving attitude
• A very good written English

PREFERRED QUALIFICATIONS

• MongoDB/Robot 3T scripting
• Postman/Open API (REST)
• GraphQl
• CRM (e.g. ServiceNow) & ticketing system
• Customer service experience
• JavaScript, HTML5, CSS3, Angular, React, Bootstrap and Node.js
• Swift, C, C++, and iOS environment

If this is you please send your resume