Technical Implementation Engineer

M&C is seeking a passionate and customer focused Implementation Engineer. The ITechnical Implementation Engineer will work on one of the leading solutions for airlines in the industry and will oversee implementing the product in a timely manner and maximize customer satisfaction. 

Responsabilities :

• Lead the implementation project with the different stakeholders
• Setup the System in different environments (DB, Interfaces, batches, etc
• Assist the client during the Implementation Process (testing, functional setup, etc.)
• Investigate issues reported by clients and correct and/or recover them
• Support customer post go live until project closure and handover to line organization.
• Create/maintain the technical documentation.
• Report progress to project manager and customers.
• Ensure solutions are implemented on time and budget.
• Learn from experience and improve quality of future implementations.
• Propose best practices and improvement.
• Train/coach newcomers.

Skills ans knowledges required :

• Knowledge/experience of Unix/Linux environments (shell, scripting) 
• Knowledge/experience of Python 
• Knowledge/experience of SQL 
• Knowledge of transfer protocols (FTP, SSH, etc.) 
• Good command of English and French 
• Capacity to understand complex functional flows and processes 
• Stress management 
• Good analytical, decision making, and trouble shooting skills 
• Multitasking. 
• Feshly graduate Engineering degree in IT 

Advantages

• Capacity to understand complex functional flows and processes
• Stress management
• Good analytical, decision making, and trouble shooting skills
• Multitasking.

Academic background

• Feshly graduate Master/Engineering degree in IT