Compétence Centre Leader (CCL) / Customer Claim Management
ASK Industrie
Manouba, Tunisie
Il'y a 4 jours
11
candidats pour 1 poste ouvert
N'attendez pas pour vous garantir ce poste !
Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDD, Intérim
Experience :
1 à 3 ans
Rémunération proposée :
Confidentiel
Langue :
Français, Anglais
Genre :
Indifférent
Description de l'emploi
The Competence centre leader also named CCL, is responsible for the customer claim management process, in case of quality issues after the SOP.
The main target of the CCL is to ensure the problem solving process for customer quality related issues guaranteeing the respect of Customer requirements related to quality aspects
Exigences de l'emploi
Knowledge of Problem Solving methodologies (root cause analysis, Ishikawa, 5Why, …)
Knowledge of ISO9001 and IATF16949 standards
Knowledge of VDA standards
Knowledge of Microsoft applications (mostly Excel, Word, Powerpoint)
Knowledge of FMEA methodology
Knowledge of SPC methodology (Cp, Cpk, σ, PPM)
Communication (with Customer, with ASK colleagues)
Capability to create reports using datas and graphs