Wall Street English Tunisia is looking for

Sales Consultant / Commercial

As a Sales Consultant you are responsible for selling personalized courses to prospective students as well as the nurturing and follow-up of your current students. Reporting to the Sales Manager, your main aim is to meet the monthly sales projection targets, by booking and holding sales appointments and signing the expected number of contracts.

The key to this role is balancing your drive to produce exceptional sales results with your ability to provide personalized and thoughtful levels of service to manage each student’s expectations.

You will need to manage your time to follow up with your prospects and old contacts, book consultations, and resolve no-show or cancelled appointments. You’ll hold after-sales sessions for general renewals and referrals, manage issues, and process contracts.

Your job will require excellent presentation skills both face-to-face as well as a confident telephone and videoconferencing manner.

• Achieving monthly sales target.
• Ensure all KPIs are met that concern sales, student support and care.
• Ensure that all necessary calls and appointments are carried out on time.
• Provide reports relating to your activity and sales progress to the Sales Manager.
• Update the sales CRM in an accurate and reliable manner to ensure good contact management.
• Attend meetings with sales and service teams.
• Act as a liaison between students and the service team.
• Deal with any issues or problems that may arise to students’ satisfaction.
• Keep abreast of all new products or changes related to the courses.
• Attend any training sessions assigned to you as part of your learning and development.

Technical Skills and Qualifications

Minimum Requirements

• Good level of English
• Knowledge of MS office
• Service-orientated

Nice to Have

• Understanding of core sales principles: sales pipeline, forecasts, planning, and techniques
• Background within service/hospitality
• Professional sales qualification, or degree in business/marketing

Location : 

Megrine, Ben Arous, Tunisia

El Menzah 6, Tunis, Tunisie