Who We Are:

Cimpress is a strategically focused group of more than a dozen businesses, each operating 
in a largely autonomous manner. Mass customization is at the heart of our strategy, 
enabling us to produce goods and services that meet individual customer needs with near 
mass production efficiency.
Pixartprinting, part of the Cimpress Group, is a leading e-commerce company in the printing 
industry. At Pixartprinting, we do much more than printing — we provide professional 
services to support our customers’ communication projects, whatever line of business they 
are in.

TunUp (Tunisia Upload & Print) is a dynamic Tunisian hub powering the operations of four 
Cimpress brands (Pixartprinting, Easyflyer, Exaprint, and PrintDeal) at the forefront of the 
Web-To-Print industry. By combining innovation and expertise, TunUp delivers seamless 
services and solutions to customers across Europe and beyond.

What You Will Do:

As a Senior Software Engineer, you will design, build, and optimize software systems that 
enable our Customer Care department to deliver outstanding customer experiences, while 
helping drive our AI adoption strategy:
• Design, develop, and maintain scalable software solutions that improve efficiency 
across customer-facing and internal systems.
• Actively contribute to architecture discussions, establish best practices, and 
influence the technical direction for key initiatives.
• Collaborate with business stakeholders to translate requirements into technical 
solutions that deliver measurable value.
• Build and maintain microservices and APIs, ensuring high performance, security, and 
scalability.
• Integrate AI capabilities (e.g., chatbots, recommendation systems, workflow 
automation) into software solutions to enhance user experience and operational 
effectiveness.
• Deploy solutions to the cloud and contribute to automation and infrastructure-as-code practices.
• Support development practices through CI/CD pipelines, automated testing, and 
code reviews.
• Embrace a collaborative culture rooted in Agile mindset (SCRUM)

Your Qualifications:

• 3+ years of professional software development experience, including designing and 
delivering production-grade systems.
• Expertise in at least one core programming language (Node.js, Python), with strong 
software design and architecture skills.
• Experience with microservice architectures, RESTful APIs, and cloud platforms
(AWS preferred).
• Experience with containerization and Docker. (Kubernetes knowledge is a plus).
• Exposure to AI/ML platforms, APIs, or frameworks (e.g., OpenAI API, LangChain),
and enthusiasm for building AI-driven solutions.
• Familiarity with data engineering concepts (data pipelines, vector databases, RAG 
patterns).
• Familiarity with Infrastructure as Code tools (Terraform, AWS CloudFormation, AWS 
CDK) is a plus.
• Experience working with Customer Support platforms (Zendesk, Salesforce, Amazon 
Connect) is a plus.
• Strong understanding of software engineering best practices, scalability, and 
distributed system design.
• Proven experience working in Agile (SCRUM) teams, with a focus on collaboration, 
adaptability, and delivering value iteratively
• Excellent communication skills and proficiency in English.
Why Join Us:
• Opportunity to contrinbute to impactful projects in a global e-commerce company 
at the forefront of digital innovation.
• Be part of a team that is leveraging Generative AI to transform customer 
experiences.
• A strong engineering culture with opportunities for growth.
• Competitive salary and benefits (meal vouchers, medical insurance, transportation, 
etc.).