The Accounts Receivable Specialist position is responsible for the prompt collections of all outstanding balances due to the company and plays a vital role in the cash-flow of the organization. This includes ensuring that credit policies and procedures are implemented effectively and in line with the company guidelines.

Key accountabilities and responsibilities:

• Ensuring that the company credit policy is adhered to including monitoring the application of appropriate credit limits and the risk profile of customers.
• Post customer payments accurately and promptly into the accounting system.
• Monitor overdue accounts, initiate collection actions, and collaborate with the business team to resolve payment discrepancies.
• Proactively engage with clients regarding overdue payments, ensuring swift follow-up and issue resolution.
• Accurately record payments and manage deposit transactions with banking partners.
• Daily follow up with customers under Direct Debit system.
• Follow up on bounced cheques and returned promissory notes.
• Provide sales team with a detailed report for blocked orders.
• Collaborate with sales team to provide support regarding customer creditworthiness and outstanding balances.
• Investigate and resolve credit risks and problem accounts, reviewing and managing issues and significant transactions.
• Build effective business relationships with internal and external customers to maximize cash
• Monitor and manage risk associated with accounts receivable, identifying potential issues and taking necessary actions.
• Audit support – providing PODs, requested invoices, sales orders, proof of payments, comment for sample debtors and responding to any other customer related queries.

• University degree in Accounting, Finance, or a related field

• 1–3 years of experience in Accounts Receivable or a similar finance role

• Strong knowledge of accounting principles and receivables processes

• Good understanding of invoicing, collections, and cash application processes

• Strong analytical skills and attention to detail

• Ability to manage multiple priorities and meet deadlines

• Excellent communication and negotiation skills

• Customer-oriented mindset with a problem-solving approach

• Fluency in French, Good in English.