Location: On-site – Sousse, Tunisia (3M Consulting Headquarters)

Type: Full-Time

About 3M Consulting

3M Consulting is a first strategic sourcing partner bridging the gap between North African talent and Global Markets (Europe & the Gulf). We don't just "find" candidates; we vet, prepare, and place top-tier professionals into life-changing international roles.

The Role

We are looking for a service-oriented professional who thrives on human connection and excellence. You won't just be "answering phones"—you will be the face of 3M Consulting, guiding candidates and international clients through our premium sourcing journey.

Key Responsibilities

Experience Management: Be the primary point of contact for international clients and local candidates, ensuring a seamless, high-end experience.

Inquiry Resolution: Provide expert guidance on our sourcing process and resolve inquiries with speed and professionalism.

Feedback Integration: Actively collect insights from our community to help us refine the 3M service model.

Team Collaboration: Partner with our recruitment and marketing teams to ensure our talent pipeline meets the exact needs of our global partners.

WHO YOU ARE

The Communicator: You have a “Customer-First” heart and elite interpersonal skills.

The Problem-Solver: You don't just see issues, you see opportunities to provide solutions.

The Linguist: Arabic is a must. English is a strong asset.

The Professional: You have a background in Customer Support or Client Relations and are ready to work in a fast-paced, growing agency.

Salaire: 500DT - 800DT