Emploi Tunisie » Offres d'emploi à ksar hellal » Head of Quality Management System (QMS)
· Define, document, and maintain the QMS (quality manual, procedures, work instructions, records).
· Lead certification and surveillance processes: ISO 9001, IATF 16949 (automotive), ISO 14001 (optional), ISO 45001.
· Organize and conduct internal quality audits (process, product, system) and management reviews.
· Manage customer audits and external certifications; prepare teams and follow up on corrective actions.
· Deploy continuous improvement tools: FMEA, control plans, Statistical Process Control (SPC), 8D, 5 Whys, QRQC.
· Ensure traceability and management of non-conformities: root cause analysis, corrective and preventive actions (CAPA).
· Train and raise awareness among all staff on QMS requirements and quality culture.
· Drive quality performance indicators (conformity rate, cost of non-quality, complaint processing time).
· Collaborate with production, purchasing, R&D, and customer service to integrate quality from the design stage (APQP/PPAP).
· Participate in management committees to align quality policy with industrial strategy.
· Education: Engineering degree or Master’s in Quality, Industrial, Mechanical, Electrical, or equivalent.
· Experience: Minimum 7 years in quality management systems, preferably in cabling, automotive, or electronics.
· Certifications: Lead Auditor (ISO 9001, IATF 16949) mandatory; Six Sigma, Lean Management, or other certifications are a plus.
· Technical skills: In-depth knowledge of automotive quality standards (IATF 16949, VDA), customer (OEM) requirements, problem-solving tools, and QMS/ERP software.
· Soft skills: Cross-functional leadership, rigor, ability to unite teams, strong interpersonal skills, responsiveness.
· Languages: Operational French and English (read, written, spoken).
Emploi Tunisie » Offres d'emploi à ksar hellal » Head of Quality Management System (QMS)