Emploi Tunisie » Offres d'emploi à TUNIS- les berges du lac » Logistics & Customer Service
Are you an organizational talent, highly communicative, and administratively flawless?
Do you excel in a pivotal role where you bridge the gap between procurement, sales, external transport partners, and international clients?
Macoo Invest is looking for a driven professional to streamline our daily distribution and global cargo flows from our modern office in the prestigious Les Berges du Lac 2 district in Tunis.
About Macoo Invest
Macoo Invest is a prominent and dynamic international trading and import company. We specialize in sourcing and importing high-quality products directly from global markets, managing a seamless international supply chain to distribute premium goods. Our business operations stand for high quality standards, global reach, and a professional, results-driven corporate culture characterized by short, efficient communication lines..
Your Role & Responsibilities
As a "Logistics & Customer Service Specialist", you are the operational heart of our daily supply chain.
You ensure that sold goods are delivered to our international customers efficiently, on time, and according to agreement.
You constantly switch gears between internal departments and external logistics partners.
Inbound Coordination & Shipment Tracking:
In close cooperation with the procurement team, you monitor the arrival of overseas containers and shipments.
You ensure timely and correct pre-notifications to our central warehouses and provide them with exact packing lists in advance.
Receiving & Reconciliation:
As soon as a shipment is discharged at the warehouse, you review the receiving report.
You meticulously compare these figures (quantities, net weights) with our original packing list to instantly register and flag any discrepancies.
Order & Transport Planning:** The sales team sells goods from free stock or cargo *en route.
You translate these sales into reality: you issue daily transport orders to the warehouses to prepare shipments and book freights with our fixed international transport partners.
Customer Service & Proactive Communication:
You are the main operational contact point for our international clients and carriers.
You handle inquiries regarding delivery times and resolve operational issues (such as transit damage or shortages) swiftly and service-mindedly.
Inventory Management & Administration:
You are numerically responsible for the integrity of our stock.
You perform daily checks and execute weekly and monthly stock reconciliations to guarantee that the administrative inventory in our ERP system matches the physical reality at the warehouses 100%.
Invoicing & Credit Control: Once the carrier has loaded the goods, you prepare international transport documents (such as CMRs) and commercial sales invoices to dispatch them to the client.
In close contact with finance, you strictly monitor credit limits: no goods are released or loaded if a customer's financial status does not clear security.
Your Profile :
Our Offer
Interested in this challenge?
Do you see a perfect match with this profile and want to contribute to the success of Macoo Invest?
Please send your CV and a brief motivation letter to Attn: [email protected]
Emploi Tunisie » Offres d'emploi à TUNIS- les berges du lac » Logistics & Customer Service