We are currently looking for a motivated and responsible Supervisor to manage and support a team of 10+ agents in a fast-paced work environment.

Responsibilities

• Supervise and manage the daily performance of a team of agents
• Monitor attendance, productivity, and overall team performance
• Motivate the team and maintain a positive work environment
• Help agents improve their communication and sales performance
• Ensure company rules, procedures, and quality standards are respected
• Track results and prepare reports using Google Sheets and Google Docs
• Assist management with team coordination and operational tasks
• Handle basic problem-solving and support agents when needed

Requirements

• Previous experience in team management and call center environments is Mandatory
• C+ level English (written and spoken)
• Excellent computer and desktop usage skills
• Good knowledge of Google Sheets, Google Docs, and online tools
• Strong communication and leadership skills
• Ability to manage and motivate a team
• Organized, responsible, and solution-oriented
• Ability to work under pressure and meet targets

Salary & Benefits

• Starting salary: $500/month
• Commission based on the team’s gross profit performance
• Growth opportunities within the company
• Professional and supportive work environment

If you believe you are a strong leader and can help a team achieve excellent results, we would love to hear from you.

[email protected]