IT Applications Support Specialist

  • Rosenberger Tunisia -
  • Sousse, Tunisie
  • Il'y a 1 mois
Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI, SIVP
Experience :
0 à 1 an
Niveau d'étude :
Ingénieur
Rémunération proposée :
Confidentiel
Langue :
Français, Anglais, Arabe
Genre :
Indifférent

Description de l'emploi

  • Support and Mainatin applications with focus to improve user experience and productivity
  • Provide day-to-day support for applications landscape, ensuring availability and stability
  • Act as technical owner for assigned applications, including transition to Industry 4.0/5.0
  • Investigate and resolve issues through root-cause analysis and corrective actions
  • Translate business needs into functional specs, workflows and process maps
  • Identify opportunities for automation, optimization and digitalization
  • Develop, test and deploy internal applications and digital solutions
  • Create and maintain technical, user and process documentation; deliver user training
  • Work within ITIL practices and adhere to TISAX / ISO 27001 security standards

 

Exigences de l'emploi

  • Software Engineer, Master degree in Information Systems, or any similar equivalent.
  • Ability to understand a business process, map a workflow, and implement it within Rosenberger Application landscape.
  • Solid coding and development skills, with adherence to best practices
  • Strong analytical and critical-thinking skills with root-cause analysis ability
  • Excellent documentation skills (functional test/validation plans, clear user/process docs)
  • Strong interpersonal, collaboration and communication skills
  • Self-motivated, able to work independently and prioritize effectively
  • Fluent in English (written and spoken)

Nice-to-Have    

 

  • Back-end programming knowledge (Ruby on Rails, Visual Basic, Java, C# or similar)
  • ITIL certification Experience with ITSM tools, ideally ServiceNow
  • TISAX / ISO 27001 awareness; Implementer certification welcome
  • German language skills
  • Expertise in one or more of the following: SAP4HANA, HydraX, ProAlpha7, ServiceNow, SageX, DimoMaint, Boomrang.

Date d'expiration

10/07/2026