Job Summary

The Collection Clerk is responsible for managing accounts receivable, ensuring timely collection of customer payments, monitoring credit exposure, and maintaining accurate customer account records while supporting the company's cash flow objectives.

Key Responsibilities

• Assist in maintaining customer master data in SAP B1 and validate import/export invoice drafts before final processing.
• Perform required reconciliations to ensure all BLs are duly invoiced.
• Monitor customer accounts, follow up on outstanding invoices, and ensure timely collection of payments through phone calls, emails, and other communications.
• Reconcile customer accounts, Controle payment allocation, investigate discrepancies, and coordinate with internal departments to resolve billing and payment issues.
• Prepare customer statements, collection reports, aging analyses, and maintain accurate records of collection activities.
• Monitor customer credit limits and payment behavior, assist in credit evaluations, and escalate high-risk or overdue accounts when necessary.
• Ensure compliance with company credit policies and support month-end and year-end accounts receivable closing activities.

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Familiarity with Microsoft Office applications.

Skills & Competencies

• Good communication, negotiation, and customer relationship skills.
• Good analytical, organizational, and problem-solving abilities.
• Attention to detail and ability to work independently.