Tourism & Ticketing Agent (Issue & Refund Specialist)

  • Quick -
  • Tunis, Tunisie
  • Il'y a 1 mois
Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI, CDD, Temps plein, Temps partiel

Description de l'emploi

We are looking for an experienced Ticketing Agent specializing in airline ticket issuance, reissuance, and refunds.

Responsibilities:

  • Airline ticket booking, issuance, reissue, and refunds
  • Handle cancellations, changes, and fare adjustments
  • Manage customer inquiries and provide professional support
  • Coordinate with airlines when required
  • Ensure accurate and timely ticketing services

 

Exigences de l'emploi

Requirements:

  • Strong hands-on experience with Amadeus GDS (Mandatory)
  • Knowledge of Galileo, Sabre is a plus
  • Experience in ticket issuance, reissue, and refund processes
  • Minimum 2–3 years in a similar role
  • Strong customer service and communication skills
  • Ability to work under pressure with high accuracy
  • Arabic & English required

Date d'expiration

23/07/2026

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