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Logistics Customer Service Responsible

  • Rosenberger Tunisia -
  • Sousse, Tunisie
  • Il'y a 1 mois
Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI
Experience :
3 à 5 ans
Niveau d'étude :
Licence, Bac + 3
Rémunération proposée :
Confidentiel
Langue :
Français, Anglais, Arabe

Description de l'emploi

 

  • Define, develop, and continuously improve the Logistics Customer Service organization.
  • Build, develop, and support the Customer Service team.
  • Lead and support change management initiatives within the area of responsibility, both globally and locally.
  • Contribute to the achievement of company targets at both global and local levels.
  • Strategic Forecasting: Analyze sales data and elaborate the Sales & Operations Planning (S&OP) process.
  • Escalate customer queries and concerns when necessary.
  • Inventory & Supply Chain Alignment: Collaborate with demand planning and supply chain teams to ensure product availability meets forecasted sales and promotional demand.
  • Performance Tracking: Monitor daily and monthly sales metrics and Key Performance Indicators (KPIs), including delivery performance.
  • Support the Planning team in achieving operational objectives.

 

Exigences de l'emploi

 

  • University Degree
  • Minimum 3 years of similar experience
  • Good knowledge of industrial logistics and planning
  • Ability to analyze data and make informed decisions
  • Knowledge of environmental aspects related to the job
  • Knowledge of occupational health and safety (OHS) risks related to the job
  • Strong listening and customer-oriented skills
  • Good communication and teamwork skills

 

Date d'expiration

25/07/2026

Mots clés: Rosenberger Tunisia Logistics Customer Service Responsible logistique gestion Enfidha Sousse

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