As an Airline BPO Analyst you will be at the heart of our financial and operational processes working in an international environment  handling revenue accounting, sales audits, interline billing, and multi-system data reconciliations. You will investigate operational discrepancies, generate insightful reports, and collaborate cross-functionally to ensure strict compliance with industry standards and SLAs. Beyond core operations, you will also play a key role in continuous improvement by helping our digital team automate tasks and optimize workflows.

Depending on your stream you will be in charge of: 

• Auditing airline sales. 
• Preparing operational reports and analyses. 
• Investigating discrepancies and reconciling multi-system financial data. 
• Ensure strict compliance with industry regulations, procedures, and SLAs. 
• Partner with cross-functional teams including customers to resolve operational issues. 
• Support digital automation and process optimization initiatives.

Technical skills and knowledge required :

• Experience/knowledge in accounting, finance, or reconciliation. 
• Background in airline revenue accounting, interline processing, sales auditing, or operations is a strong plus. 
• Familiarity with travel, aviation, tourism, or BPO/shared services environments. 
• Working knowledge of GDS systems (Amadeus, Sabre, Galileo).
• Fluent in English (written and spoken). 
• Proficient in MS Office, particularly Excel. 

Soft Skills :

• Strong analytical, problem-solving, and attention-to-detail skills. 
• Ability to handle multiple concurrent tasks while maintaining high accuracy. 
• Ability to synthesize multi-source information and communicate findings clearly. 
• Customer and Service Orientation. 
• Capable of managing multiple priorities in a fast-paced environment. 
• Self-motivated, organized, and a collaborative team player.

At least Bachelor’s Degree (License / Bac+3) in Business, Finance, Accounting, Economics, Management, Aviation, or a related field.