We are looking for a motivated and technically minded Junior IT System Administrator to join our IT team. The successful candidate will support the day-to-day operation, maintenance, and troubleshooting of our IT infrastructure.   Key Responsibilities

• Provide first- and second-level technical support for users, hardware, software, and network-related issues.
• Assist with software installations, updates, patches, backups, and system maintenance.
• Troubleshoot Windows desktop, Microsoft Office, email, and authentication issues.
• Maintain IT documentation, procedures, asset records, and knowledge-base information.
• Assist with IT security initiatives, access control, endpoint protection, and backup procedures.
• Work with senior IT staff and external vendors to resolve infrastructure and technical issues.

Required Skills & Qualifications

• Diploma or degree in IT, Computer Science, Information Systems, or a related field.
• 0–2 years of experience in IT support or system administration is preferred.
• Practical experience with Active Directory, including users, groups, permissions, and Group Policy.
• Troubleshooting and problem-solving skills.
• Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VPN, and LAN/WAN.
• Familiarity with Microsoft Office applications.
• Understanding of IT security and backup concepts.
• Good communication and customer-service skills.
• Ability to work independently while also collaborating effectively with the IT team.
• Willingness to learn new technologies and develop professionally.

Desirable Skills

• Experience with Microsoft Entra ID (Azure AD).
• Knowledge of Microsoft Exchange / Exchange Online.
• Basic PowerShell scripting knowledge.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Knowledge of backup and disaster-recovery solutions.

What We Offer

• Opportunity to develop your career in system administration.
• Hands-on experience with Microsoft infrastructure and cloud technologies.
• Training and professional development opportunities.
• A collaborative and supportive IT environment.